Terms & Conditions

These Terms & Conditions ("Terms") govern the use of services provided by McHale's Cleaning Services.

Program Description

We provide residential and commercial cleaning services. Customers may receive SMS notifications related to appointments, service updates, and invoices.

SMS Terms & Conditions

Program Name: McHale's Cleaning Services SMS Notifications

Program Description:

McHale's Cleaning Services sends service‑related text messages including appointment reminders, scheduling updates, service notifications, invoice links, and payment confirmations. No marketing or promotional messages are sent.

Opt‑In:

By submitting your phone number through our website contact form or providing it during scheduling, you agree to receive SMS messages related to your cleaning services. Customers knowingly provide their number for the purpose of receiving service-related notifications only.

Opt‑Out:

You may opt out at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages from us unless you opt in again.

Help:

For help, reply HELP to any message or contact us at:
Phone: (859) 912‑5749
Email: support@mchalescleaningservice.com

Message Frequency:

Message frequency varies based on scheduled services, appointment activity, and invoice status.

Message/Data Rates:

Message and data rates may apply depending on your mobile carrier plan.

Privacy:

We do not share or sell your phone number or personal information. For more details, please review our Privacy Policy: https://www.mchalescleaningservices.com/privacy-policy

Payment Terms

Invoices are delivered via QuickBooks Online and may include a secure payment link through Stripe. Payments must be completed by the due date listed on the invoice.

Customer Responsibilities

Customers must provide accurate contact information, maintain safe access to the service location, and notify us of any scheduling changes.

Limitation of Liability

We are not liable for damages arising from misuse of services, unsafe conditions at the service location, or delays caused by factors outside our control.

Contact Information

For questions regarding these Terms: support@mchalescleaningservice.com