Privacy Policy
McHale's Cleaning Services ("we", "our", "us") provides residential and commercial cleaning services. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
- Contact information (name, email, phone number)
- Service address and scheduling details
- Payment status information (handled securely by third‑party processors such as Stripe)
- Communication preferences
- Any information voluntarily provided by the customer
How We Use Your Information
- To schedule and deliver cleaning services
- To send appointment reminders and invoice notifications
- To process payments securely through third‑party providers
- To improve customer experience and service quality
- To comply with legal and regulatory requirements
Sharing of Information
We do not sell or share your personal information with third parties for marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, affiliates, or partners for marketing or promotional purposes. Information is only shared with trusted service providers (such as Stripe or QuickBooks Online) strictly for operational purposes to deliver our services.
SMS Communications
By providing your phone number during service onboarding or scheduling, you consent to receive transactional SMS messages such as appointment reminders, service updates, and invoice notifications. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
Data Security
We use industry‑standard safeguards to protect your information. Sensitive payment data is never stored on our servers.
Contact Us
If you have questions about this Privacy Policy, contact us at: support@mchalescleaningservice.com